Support

Something not working, or have an idea for your pet? Email hello@rebusarium.com and we'll get back to you.

Please mention your iPhone model and iOS version if something looks wrong.

How do I restore Nuko Plus on a new iPhone?

Open Nuko → Me → Nuko Plus → Restore, or Me → Settings → Restore purchases.

How do I cancel my subscription?

iOS Settings → [your name] → Subscriptions → Nuko. Cancel at least 24 hours before the period ends.

My pet isn't in the Dynamic Island.

Check that Live Activities are on for Nuko in iOS Settings, then open Nuko → Me → Settings → Dynamic Island → Always show my pet. iOS hides it if you haven't opened Nuko for 8 hours. Open the app and it comes back.

How do I move my pet to a new iPhone?

Keep iCloud sync on (Me → Settings → iCloud sync) and sign in with the same Apple Account.